System Manager :
Understanding System Manager
: Creating a support bundle
Creating a support bundle
You can create a support bundle from
System Manager
and send it to technical support to analyze and resolve issues with
System Manager
.
About this task
If you are creating the support bundle from storage systems running clustered Data ONTAP or Data ONTAP operating in 7-Mode, the support bundle contains the
System Manager
configuration file and the following log files:
•
SystemManager_3.1
•
SystemManager_3.1_7mode
•
SystemManager_3.1_ClusteredDataONTAP
•
BootLog
Steps
1.
In the
System Manager
application window,
click
Help
>
Support Bundle
.
2.
Click
Click here to generate the file
to create the support bundle.
Result
The
SystemManagerSupportBundle.zip
file is generated and downloaded to the specified location.
After you finish
After you generate the support bundle, you must upload the support bundle to
the NetApp Support Site
to send this bundle to technical support to help troubleshoot the issues.
Parent Topic:
Understanding System Manager
Was this topic helpful? Send
comments
to NetApp.